Transforming the Industry Dynamics with Top-Notch Outsourcing Solutions
The business process outsourcing, or BPO, sector has been essential in boosting brands all over the world. It is one of the fastest-growing industries in India and has played a crucial role in the success stories of numerous businesses. In addition to improving operational efficiency, it now stands as a significant market where many competitors are redesigning brands and how they are communicated to the target audience.
Renowned in its name and aspirational in its way, Zoetic BPO Services is a pioneering outsourced services provider that has built a solid reputation with all of its clients throughout the world. Incorporated in 2019 with its data-driven, creative, technical, and analytical approach, Zoetic BPO Services has successfully embedded its roots in the offshore outsourcing space.
Demonstrating its values and creativity with its services and offerings from the initial stage, Zoetic BPO now possess a professional group of data entry specialists who are creative, self-disciplined, and self-motivated, offering top-notch outsourcing and digital marketing services. In the past three years, the company has experienced a notable expansion in its ability to assist clients in attaining their unique outsourcing and marketing goals.
Headquartered in Noida today, Zoetic serves clientele in India and worldwide, spearheading success with dynamic leadership. Leveraging the client’s growth with their years of expertise in various domains across the BPO/KPO sector, these leaders have been guiding the team of motivated professionals and building a wide network providing reliable and relevant BPO solutions.
The Exclusive Service Portfolio
Zoetic is a leading offshore outsourcing company with dedicated data entry specialists working as the backbone of the outsourcing business. Following is the list of key services offered by the firm –
- Data Entry Projects
- Data Entry Services
- Data Entry Work
- Data Entry Projects Outsourcing
- Data Entry Processing services
Clientele & Corporate Ethos
Zoetic’s clientele includes Data Entry Firms, Startups and anyone who has a setup with computers and staff who want to start or expand their businesses in Offline Non-Voice processes. Before closing the contract, the team thoroughly briefs clients in order to ensure customer satisfaction, after which they personally go over all of the terms and conditions outlined in the SLA. The staff works hard to get every client to see them in person so they can explain everything, or they connect with them virtually to discuss everything project-related.
The Gamer Changers – Creating a Distance Position
Zoetic develops a distinctive and authentic space through their excellent presentations and services. Their team has approximately 10 years of expertise in the marketing, management, and technical services departments. Here, the data entry and digital marketing services are defined by brilliance and elegance, and they keep on working to improve themselves.
The executive team at Zoetic is very knowledgeable about the industry and skilled in providing customer service; they support clients in addition to their contractual obligations. They provide the greatest services, prompt assistance, and assistance in assisting clients in selecting the ideal applicant for the job.
They keep themselves updated with the industry trends and keep on checking what new is going on in the market that can help make work more accessible and more comfortable for the clients.
To ensure a smooth transition, the leading man Namrata Abbot personally checks every mail and department-wise requirement of his clients. She also calls each client to inform them about the services. If they receive services on schedule, and if there is a problem, she promises to fix it right away.
Zoetic’s Secret Formula behind the Team Motivation
The company has a strong code of conduct for its employees, and they also organise programmes to show their appreciation, such as “Employee of the Year” and “Best Employee”. The management team organises enjoyable celebrations for the staff on special occasions (e.g., festivals), arranges outings to learn more about them, holds weekly meetings to increase enthusiasm, tries to create a comfortable environment where questions are easily answered, plans suitable training sessions for new hires, and meets with each employee one-on-one to address their weaknesses. To improve the candidates’ abilities and speech, they conduct mock calls.
Dealing with the COVID-19 Crisis
Since the company operates in the offline non-voice process outsourcing business, clients outsource their projects to their personnel so they can work from home and make money. During the Covid 19 crisis, the company offered the clients the convenience of working from home and making money. In order to provide the clients with high-quality services, they also work from home and have virtual meetings with them.
Zoetic’s Future Outlook
Numerous new processes are entering the inbound-outbound and nonvoice BPO businesses. Zoetic’s future plans include capturing this market segment and also create a solid presence in the digital marketing and public relations sectors.
Words of Wisdom
Work ethic is just as vital as intelligence. Every company has to increase employee excitement and guarantee that its customers are receiving high-quality service. Providing excellent services will put your business on an equal footing with your rivals.
Sourav Mavi, Founder
Namrata Abbot, Manager